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Leaks, pipes & freezing

Main water line repair

The water service line runs from the curb stop near the street to your house, buried below the frost line. A leak shows up as a soggy patch in the yard, low pressure throughout the house, or a meter that never stops. Repair means finding the leak, then fixing that spot or replacing the line.

  • Licensed local plumbers
  • The problem explained before work starts
  • Price agreed before the job begins
Water main pipe and valves exposed in an excavated trench

About water line repair

Older homes may still have galvanized or even lead service lines, and many utilities are now inventorying them. Newer homes typically have copper or PE (polyethylene) tubing. Frost heave and expansive clay soil can stress all of them.

The homeowner usually owns the line from the curb stop to the house. Before digging, 811 must be called to mark gas, electric and communication lines.

Water line repair at a glance

Urgency
Can be an emergency: shut off the water and call
Area
All 50 states + Washington, D.C.
Who does the work
An independent, licensed local plumber
Permit
Often required for replacements, repipes, sewer, water and gas line work
Typical steps
Locate → Permit and utility locates → Repair or replace → Test and backfill
Availability
Call now to check plumber availability

Signs you need water line repair

  • Water pooling or a soft spot in the yard between the street and the house
  • Low pressure at every fixture
  • The meter leak indicator moving with everything off
  • Water bill rising with no change in use
  • A notice from the water utility about a lead or galvanized service line

How the job usually goes

  1. 1

    Locate

    The line is traced and the leak pinpointed with acoustic equipment.

  2. 2

    Permit and utility locates

    A permit is pulled where required and 811 marks buried utilities.

  3. 3

    Repair or replace

    Spot repair for a single leak; replacement (often trenchless boring) for an old or failing line.

  4. 4

    Test and backfill

    The line is pressure tested and inspected before the trench is closed.

What affects the cost

Every job is priced by the plumber after they see it. These are the things that move the price most. Ask for the price before work starts.

  • Spot repair versus full replacement
  • Line length and depth
  • Trenchless boring or open trench
  • Driveways, walks and landscaping above the line
  • Permit and tap fees

Water line repair questions

Do I own the water line to my house?

Usually from the curb stop (a shutoff near the property line) to the house. The utility owns the main and the connection up to the curb stop. Your water provider can confirm the boundary for your address.

How deep is the water service line?

It's buried below the local frost line, which ranges from a foot or less in the Deep South to 5 feet or more in the northern states. Exact requirements are set by each water provider and building department.

What are the signs of a broken water service line?

A wet or sunken strip of yard between the street and the house, low pressure at every fixture, and a meter that moves when everything is off.

What is trenchless water line replacement?

A new line is pulled or bored underground between two small pits, avoiding a full trench across the lawn or driveway.

Will my water utility replace a lead service line?

Many utilities now run lead service line replacement programs under federal lead and copper rules, and some cover part or all of the cost. If you get a notice, call your water provider first.

Do I need a permit to replace my water line?

Usually yes, from the city or county and sometimes from the water provider. 811 must also be called to mark buried utilities before digging.

Where water line repair is most needed

Water where it shouldn't be? Start with a call.

Tell us what's going on and your ZIP code. You'll be connected with a licensed plumber who serves your area.

Call now to check plumber availability

Call now · +1 (380) 273-8171