5 services · Richmond
Leaks, pipes & freezing in Richmond, VA
Pipe problems range from a burst line that needs the water shut off right now to slow pinhole leaks that show up as a high water bill. A licensed plumber finds where the water is escaping, repairs or replaces that section, and tells you whether the rest of the piping is likely to follow.
- Licensed local plumbers
- The problem explained before work starts
- Price agreed before the job begins
Leaks, pipes & freezing services in Richmond
Burst pipe repair
UrgentTurn off the main water shutoff first, then open a faucet on the lowest floor to drain the lines. A plumber cuts out the split section, replaces it, and checks the rest of that pipe run, because one freeze rarely damages only one spot.
Frozen pipe thawing
UrgentIf a faucet gives no water or only a trickle after a hard freeze, a pipe is frozen. Leave that faucet open, warm the area gently, and call a plumber if you can't find the frozen section or if it's inside a wall, because a split pipe will leak as soon as it thaws.
Leak detection
Turn off every fixture and watch the water meter's leak indicator. If it moves, water is leaking somewhere. A plumber uses pressure tests, acoustic listening and thermal imaging to find the leak so only a small section of wall or floor has to be opened.
Repiping in Richmond
Repiping replaces a home's water supply lines, usually because old galvanized steel has corroded or polybutylene is at risk of failing. Most repipes today use PEX, take two to five days, and are done through small wall openings rather than gutting the house.
Water line repair
UrgentThe water service line runs from the curb stop near the street to your house, buried below the frost line. A leak shows up as a soggy patch in the yard, low pressure throughout the house, or a meter that never stops. Repair means finding the leak, then fixing that spot or replacing the line.
Local conditions
Leaks, pipes & freezing in Richmond: what's different
Galvanized supply in Fan and Church Hill rowhouses corrodes from the inside, lowering pressure and leaking at old joints. Renovations over the decades often left old pipe spliced to new, and leaks start at those transitions.
Cold snaps freeze pipes on exterior walls and in unheated rear additions, and vacant rowhouses are especially at risk. Southside suburbs are newer, with copper or PEX.
The Richmond Department of Public Utilities supplies water, and permits for repiping and repairs come from the city's Permits and Inspections division under the Virginia Uniform Statewide Building Code.
- Water and sewer in Richmond
- The Richmond Department of Public Utilities provides water, wastewater and natural gas service.
- Permits in Richmond
- Plumbing permits are issued by the City of Richmond's Permits and Inspections division under the Virginia Uniform Statewide Building Code.
Richmond housing and plumbing
The Fan, Museum District and Church Hill have rowhouses and homes from 1880 to 1930, with cast-iron drains, older supply and basements or crawl spaces.
Other Richmond conditions that affect plumbing
- Combined sewers: Older parts of the city have combined sewers that can back up during heavy storms.
- Historic rowhouse plumbing: Old drain stacks, galvanized supply and shared walls make repairs in the Fan and Church Hill more involved.
- City gas service: Because the city provides gas, gas line work and leak calls go through the Department of Public Utilities for emergencies.
- Hard winters on older homes: Cold snaps freeze pipes in Fan and Church Hill rowhouses with plumbing on exterior walls and in unheated rear additions, and vacant homes are especially at risk.
Neighborhoods and ZIP codes
Plumbers on Thawline cover Richmond and City of Richmond, including The Fan, Museum District, Church Hill, Northside, Carytown, Southside. ZIP codes: 23173 · 23219 · 23220 · 23221 · 23222 · 23223.
When to call a plumber in Richmond
- Water spraying, dripping from a ceiling or pooling on the floor: shut off the main and call right away
- No water from some faucets on a very cold morning
- A water bill that jumped without a change in use
- The water meter moving when every fixture is off
- Warm spots on a slab floor, or the sound of running water in a wall
- Low pressure throughout the house or rusty water from older pipes
How these problems start and how to choose between repair options is covered in the leaks, pipes & freezing guide.
Leaks, pipes & freezing questions in Richmond
Where do pipes freeze in Richmond rowhouses?
Should I turn off the water if a pipe bursts?
More plumbing in Richmond
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