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Leaks, pipes & freezing in Connecticut

Connecticut's cold, snowy winters freeze pipes in exterior walls, enclosed porches and basements, and a large share of the state's homes are old enough to still have galvanized or early copper supply.

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Ice forming on a copper pipe outdoors

Statewide conditions

Leaks, pipes & freezing in Connecticut: what to know

Three-family homes in Hartford, New Haven and Waterbury stack plumbing floor over floor, so a burst upstairs can damage every unit below. Many rural properties rely on private wells, where pumps and pressure tanks need protection from freezing too. Water comes from regional utilities like the Metropolitan District around Hartford, the Regional Water Authority around New Haven and Aquarion in Fairfield County.

Connecticut requires plumbing work to be done by state-licensed plumbers, licensed through the Department of Consumer Protection, and local building departments issue permits.

Climate
Hard freezes are a regular part of winter in Connecticut, so pipes in exterior walls, garages, crawl spaces and attics need protection every year, and outdoor faucets and sprinkler lines must be drained before the first freeze.
Typical foundations
A large share of homes are older, with basements, and many rural properties rely on private wells and septic systems. Most common: basements.

Leaks, pipes & freezing services

Leaks, pipes & freezing by city in Connecticut

Local pages cover each city's water provider, permit office and housing. Not listed? Check your ZIP code below.

Leaks, pipes & freezing questions in Connecticut

Who licenses plumbers in Connecticut?

The Department of Consumer Protection licenses plumbers, and work must be done by a state-licensed plumber. Local building departments issue permits.

Should I turn off the water if a pipe bursts?

Yes. Close the main shutoff valve first, then open a faucet on the lowest floor to drain the lines. If water is near outlets or the electrical panel, keep clear and switch off power only if you can reach the panel safely.

How these problems start and how to choose between repair options is covered in the leaks, pipes & freezing guide.

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